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Terms of Service

Effective Date: April 10, 2025

1. Introduction

Welcome to Rokstars Global HRM Inc. (“Rokstars,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and applications (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you are using our Services on behalf of an organization, you are agreeing to these Terms for that organization and confirming that you have the authority to bind that organization to these Terms.

2. Definitions

  • “Client” refers to businesses or individuals who engage our HR and business consultancy services.
  • “Professional” refers to individuals who apply to join our network to help deliver our services.
  • “User” refers to any individual who accesses or uses our Services, including Clients and Professionals.
  • “Content” refers to all information, data, text, software, graphics, and other materials that appear on or are available through our Services.

3. Our Services

Rokstars Global HRM Inc. is an HR and business consultancy that provides various professional services, including but not limited to:
  • HR consulting and solutions
  • Recruitment and talent acquisition
  • Business development and strategy
  • Training and development
  • Compensation and benefits advisory
  • Sales and marketing support
  • Advisory and consulting services
We deliver these services through our team, which includes both our employees and our network of vetted professionals.

4. User Accounts

4.1 Account Creation

To access certain features of our Services, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4.2 Account Responsibilities

You are responsible for:
  • Maintaining the confidentiality of your account password
  • Restricting access to your account
  • All activities that occur under your account
You must notify us immediately of any unauthorized use of your account or any other breach of security.

5. Client Terms

5.1 Service Engagement

As a Client, you may engage our Services through various means, including but not limited to our website, direct communication, or service agreements. Each engagement may be subject to additional terms specific to the Services provided.

5.2 Fees and Payment

  • Fees for our Services will be specified in your individual service agreement or proposal.
  • Unless otherwise specified, all fees are quoted in U.S. Dollars or Canadian Dollars.
  • Payment terms will be outlined in your service agreement, proposal, or invoice.
  • You agree to pay all fees by the due dates.

5.3 Client Responsibilities

As a Client, you agree to:
  • Provide accurate and timely information necessary for us to deliver our Services
  • Cooperate with our team during the service delivery process
  • Review and provide feedback on deliverables within specified timeframes
  • Use our Services and deliverables in compliance with applicable laws and regulations
  • Pay for Services as agreed upon

6. Professional Terms

6.1 Application and Selection Process

As a Professional seeking to join our network:
  • You must complete our application process truthfully and completely
  • We reserve the right to accept or decline applications at our sole discretion
  • Being accepted into our network does not guarantee project assignments
  • We may require verification of credentials, experience, or references

6.2 Service Delivery and Compensation

If selected to deliver services:
  • You will operate under the Rokstars brand
  • We will handle billing, client relationships, and strategic oversight
  • You will receive compensation as specified in your individual agreement
  • Payment schedules and methods will be defined in your agreement

6.3 Professional Responsibilities

As a Professional in our network, you agree to:
  • Maintain the confidentiality of client information
  • Deliver services professionally and to the standards we establish
  • Adhere to our code of conduct and policies
  • Maintain any required licenses, certifications, or qualifications
  • Represent the Rokstars brand appropriately
  • Not solicit our clients directly for a period of 12 months after your last engagement

7. Intellectual Property

7.1 Our Intellectual Property

  • Our Services, including all Content, features, and functionality, are owned by Rokstars or our licensors and are protected by copyright, trademark, and other intellectual property laws.
  • Our name, logo, and all related names, logos, product and service names, designs, and slogans are our trademarks. You may not use these without our prior written permission.

7.2 Client Materials

  • Clients retain ownership of materials they provide to us, subject to licenses granted to us to perform our Services.
  • Deliverables created specifically for a Client will be owned by the Client upon full payment, unless otherwise specified in the service agreement.

7.3 Professional Contributions

  • Professionals retain ownership of pre-existing intellectual property they bring to service engagements.
  • New intellectual property created during service delivery will be governed by the specific agreements in place.

8. Confidentiality

8.1 Client Information

We treat all information provided by Clients as confidential and will not disclose it to third parties except as necessary to deliver our Services or as required by law.

8.2 Professional Information

Information provided by Professionals during the application process and service delivery will be treated confidentially within the scope of our Privacy Policy.

9. Term and Termination

9.1 Term

These Terms will remain in effect until terminated by you or us.

9.2 Termination by You

  • Clients may terminate service engagements according to the terms specified in their service agreements.
  • Professionals may withdraw from our network by providing written notice.
  • Users may stop using our Services at any time.

9.3 Termination by Us

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:
  • Breach of these Terms
  • Violation of applicable laws
  • Failure to fulfill your obligations
  • At our reasonable discretion

9.4 Effect of Termination

Upon termination:
  • Your right to use our Services will immediately cease
  • Any fees owed to us will become immediately due
  • Certain provisions will survive termination, including intellectual property rights, confidentiality obligations, and limitations of liability

10. Cancellations and Contract Terms

10.1 Client Services

  • Cancellation terms, refunds, and payment policies are specified in individual client service agreements
  • Each engagement may have unique terms based on the scope, timeline, and nature of services
  • No refunds are generally provided for services already performed, unless otherwise specified in your agreement
  • All financial matters are governed by the terms outlined in your specific contract with Rokstars

10.2 Professional Agreements

  • Payment terms for Professionals in our network are governed by individual agreements
  • Compensation arrangements are customized based on the nature of the engagement and services provided
  • All payment terms, schedules, and related policies are detailed in your specific agreement with Rokstars

11. Limitations of Liability

11.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

11.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ROKSTARS GLOBAL HRM INC., ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
  • ANY CONTENT OBTAINED FROM THE SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

11.3 Liability Cap

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

12. Indemnification

You agree to defend, indemnify, and hold harmless Rokstars Global HRM Inc., its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:
  • Your use of and access to the Services
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your actions caused damage to a third party
This defense and indemnification obligation will survive these Terms and your use of the Services.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Dispute Resolution

14.1 Informal Resolution

Before filing a claim against Rokstars, you agree to try to resolve the dispute informally by contacting us. We’ll try to resolve the dispute informally by contacting you through email.

14.2 Arbitration

If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these Terms, or their breach, shall be settled by arbitration administered by the ADR Institute of Canada in accordance with its Commercial Arbitration Rules.

14.3 Restrictions

You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the “Effective Date” at the top.
By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Services.

16. Contact Us

If you have any questions about these Terms, please contact us:

Email: mark@rokstarshrm.com

Phone: (647) 494-4252 or toll-free (888) 855-1185

Address:

  • Rokstars Global HRM Inc.
    25 Summerlea Rd. Unit 24
  • Brampton, ON L6T 5A8
    Attn: Mark Ocampo
Thank you for using Rokstars Global HRM. We look forward to working with you!